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Privacy Policy
This Privacy Policy describes how BITCOINSPACE collects, uses, stores, shares, and protects your information whenever you use any BitcoinSpace Services including our website. By using the BitcoinSpace Site and BitcoinSpace Services, you consent to the data practices prescribed in this statement. We may periodically post changes to this Privacy Policy on this page, and it is your responsibility to review this Privacy Policy frequently and we encourage you to visit this page often.
How we collect information about you.
When you use BitcoinSpace Services, we collect information sent to us through your computer, mobile phone, or other access device. This information may include your IP address, device information including, but not limited to, identifier, device name and type, operating system, location, mobile network information, and standard web log information, such as your browser type, traffic to and from our site, and the pages you accessed on our website. BitcoinSpace does not intentionally collect information from or about any individual who is under 13 years old.

If you use BitcoinSpace Services, we, or our affiliates vendors acting on our behalf may collect the following types of information:

- Contact information - your name, address, phone, email, wickr profile and other similar information; and
- Financial information - the full bank account and routing numbers and/or debit and/or credit card numbers that you use to buy Bitcoin. Such information is stored by our bank and we do not have any access to it.

If you seek permissions to raise Bitcoin buy limits associated with services directly provided by BitcoinSpace, we may require you to provide additional information which we may use in collaboration with service providers acting on our behalf to verify your identity or address, and/or to manage risk. This information may include your date of birth, taxpayer or government identification number, a copy of your government-issued identification, or other personal information. We may also obtain information about you from third parties such as credit bureaus and identity verification services.

When you use BitcoinSpace Services, we collect information about your transactions. We do this only with the aim to provide you with better services in the future.

You may choose to provide us with access to certain personal information stored by third party service providers such as, or LibertyX. By authorizing BitcoinSpace to have access to this information, you agree that BitcoinSpace may collect, store, and use this information in accordance with this Privacy Policy.

Finally, we may collect additional information you may disclose to our customer support team.
How we use cookies.
When you access our website or content or use our application, we or companies we work with may place small data files called cookies or pixel tags on your computer or other device. We use these technologies to:

- Recognize you as a BitcoinSpace customer;
- Customize BitcoinSpace Services, content, and advertising;
- Measure promotional effectiveness; and
- Collect information about your computer or other access device to mitigate risk, help prevent fraud, and promote trust and safety.

We use both session and persistent cookies when you access our website or content. Session cookies expire and no longer have any effect when you close your browser. Persistent cookies remain on your browser until you erase them or they expire.

We never use Local Shared Objects, commonly referred to as "Flash cookies".

You may encounter BitcoinSpace cookies or pixel tags on websites that we do not control. For example, if you view a web page created by a third party or use an application developed by a third party, there may be a cookie or pixel tag placed by the web page or application. Likewise, these third parties may place cookies or pixel tags that are not subject to our control and the BitcoinSpace Privacy Policy does not cover their use.

How we protect and store personal information.
Throughout this policy, we use the term "personal information" to describe information that can be associated with a specific person and can be used to identify that person. This Privacy Policy does not apply to personal information that has been anonymized so that it does not and cannot be used to identify a specific user. BitcoinSpace takes reasonable precautions, as described herein, to protect your personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction.

We store and process your personal and transactional information, including certain payment information, such as your encrypted bank account and/or routing numbers, on our offline server located in the United States in a secret location. We protect it by maintaining physical, electronic, and procedural safeguards in compliance with applicable U.S. federal and state regulations. We use computer safeguards such as firewalls and data encryption, we enforce physical access controls to our buildings and files, and we authorize access to personal information only for those employees who require it to fulfill their job responsibilities. Full credit card data is securely transferred and hosted off-site by a payment vendor in compliance with Payment Card Industry Data Security Standards (PCI DSS). This information is not accessible to BitcoinSpace staff.

BitcoinSpace will retain your personal information for a minimum of 6 months or as necessary to comply with our legal obligations or to resolve disputes.

How we use the personal information we collect.
Our primary purpose in collecting personal information is to provide you with a secure, smooth, efficient, and customized experience. We may use your personal information to:

- Provide BitcoinSpace Services and customer support you request;
- Process transactions and send notices about your transactions;
- Resolve disputes, collect fees, and troubleshoot problems;
- Prevent and investigate potentially prohibited or illegal activities, and/or violations of our posted user terms;
- Customize, measure, and improve BitcoinSpace Services and the content and layout of our website and applications;
- Deliver targeted marketing, service update notices, and promotional offers based on your communication preferences; and
- Verify your identity by comparing your personal information against third-party databases.

We will not use your personal information for purposes other than those purposes we have disclosed to you, without your permission. We never share your personal information with third parties for marketing purposes. You may opt out of having your personal information shared with third parties, or from allowing us to use your personal information for any purpose that is incompatible with the purposes for which we originally collected it or subsequently obtained your authorization.
We will never sell or rent your personal information to third parties.
How we share personal information with other parties.
We may share your personal information with:

- Third party identity verification services in order to prevent fraud. This allows BitcoinSpace to confirm your identity by comparing the information you provide us to public records and other third party databases. These service providers may create derivative data based on your personal information that can be used solely in connection with provision of identity verification and fraud prevention services;
- Service providers under contract who help with parts of our business operations such as bill collection, marketing, and technology services. Our contracts require these service providers to only use your information in connection with the services they perform for us, and prohibit them from selling your information to anyone else;
- Financial institutions with which we partner;
- Companies or other entities that we plan to merge with or be acquired by. Should such a combination occur, we will require that the new combined entity follow this Privacy Policy with respect to your personal information. You will receive prior notice of any change in applicable policy; - Other third parties with your consent or direction to do so.

Before BitcoinSpace shares your information with any third party that is not acting as an agent to perform tasks on behalf of and under the instructions of BitcoinSpace, BitcoinSpace will enter into a written agreement requiring that the third party to provide at least the same level of privacy protection as required hereunder.
How you can access or change your personal information.
You are entitled to review, correct, or amend your personal information, or to delete that information where it is inaccurate, and you may do so by contacting us and requesting all information we store on you.
Important disclosure.
We encrypt all information obtained from you. The devices we use to scan or store your personal information are never connected to Internet. Within 24 hours after obtaining your personal information we move it to an offline server in a secret location and use special software to remove encrypted information from devices used to scan or store your personal details.
How you can contact us about privacy questions.
If you have questions or concerns regarding this policy, or if you have a complaint, you should first contact us on using Live Chat or by writing to us at BitcoinSpace 10250 Constellation Blvd, Los Angeles, CA 90067. You can also email us at [email protected] or call 213-410-6174.